Henley businessman Andrew Cooper formed European Consumer Claims (ECC) in 2016 to help timeshare victims claim financial redress.
Timeshare companies are being financially wiped out by legal punishments handed down to them by the courts. Their only defence is to file as many delaying legal motions as they can. The longer they can hold out, the less money they will end up handing over to their victims if they happen to pass away before the judgment can be enforced.
The majority of timeshare owners are elderly, with a large proportion of them having signed up in the 1980s and 1990s. Back then timeshare ownership made more sense, And there was no internet for people to easily obtain accurate information about what they were buying.
Recently, thanks to a popular ITV series Mr Bates vs The Post Office the plight of British sub-postmasters crushed by the weight of in indifferent legal system and a self protecting bureaucracy, gained widespread support in the national consciousness.
The pace of justice was glacial before public outrage forced an obtuse British autocracy to resentfully accept responsibility. Before this TV series and the work of Sir Alan Bates, wronged sub-postmasters were actually dying off while waiting for ever-elusive restitution.
The same accusations can reasonably be made towards the timeshare companies who have been ignoring consumer laws for over a quarter of a century. If they were able to delay paying the court-ordered compensation long enough, their elderly victims could have an increasing statistical chance of actually dying before receiving their rightful awards.
Andrew Cooper’s tireless work is being compared to that of Sir Alan in that he has already achieved hundreds of millions of pounds in reparations, with hundreds of millions worth of further claims currently under management.
Praise for the work of Cooper’s company and its 200 strong staff is emphatic across all online review sites. Externally audited video testimonials from relieved and jubilant clients are posted regularly on ECC’s own website. Multiple high-quality media articles have been published commending Cooper’s mission and its success in bringing relief to desperate timeshare victims
Industry experts and ECC’s clients alike are uniting behind a growing groundswell of demands for Andrew Cooper’s dedication and selflessness to be recognised in the New Year Honours list.
ECC client Mr C Rebbeck enthusiastically backs the call for the modest Henley native to be nationally honoured: “Andrew Cooper changed our lives with the help he provided our family in hour of need. Thanks to him our nightmare is over, we have been financially compensated for what the timeshare company took from us and we are finally free. I have no hesitation in supporting the movement for Andrew Cooper to be awarded at least an MBE in recognition of his work.”
“Thanks to Andrew Cooper, hundreds of thousands of people are financially free,” agrees Mark Jobling, Communications Director for ECC: “I am privileged to work with him every day and I get to hear the relief and gratitude in our clients’ voices first hand when they are given the news that their nightmares are finally over. If Andrew Cooper hasn’t earned a gong there is no justice in the world.”
Honours and Appointments expert Clive Hemsley goes even further: “Cooper deserves an MBE at the bare minimum. An OBE really would not be pushing the boundaries too hard. My personal belief is that a Knighthood should be being considered at this point.
“Andrew Cooper fully defines the ideal of a British consumer hero and official recognition for his service is long overdue.”


